I cannot find my Legacy Deluxe customer number. What do I do?

If you cannot find your Legacy Deluxe customer number to unlock Legacy's deluxe features, do the following:

  • If you have a Legacy installation CD, the number should be printed on the front of the CD sleeve.
  • If you purchased the download-only edition of Legacy Deluxe, the customer number was sent to you in an email. Check this original email, which should have been sent to you within a day or so of your purchase.
  • If you still cannot locate your number, please send us an email at customerservice@legacyfamilytree.com or call us at 800-753-3453.