Troubleshooting: Run-time error 53 - file not found

• If error 53 only happens when you try to connect to the Internet wih Legacy, chances are good that you have an anti-spyware program has removed one or more files that Legacy needs for the network.
• Though very rare, error 53 can also happen after you install Legacy or update it. The problem in this case is that one or more files were not installed or were corrupted during the installation or update process.

Both of these problems can be fixed by updating Legacy with your anti-spyware program temporarily disabled. A fresh update should fix error 53 by re-installing the missing file(s) and there is no need to uninstall Legacy.

• Legacy 7.0 users should visit http://www.legacyfamilytree.com/DownloadUpdate.asp.
• Legacy 6.0 or earlier users should visit http://www.legacyfamilytree.com/helpDownloadVersion6.asp.