Run the Legacy installation again (either from the CD or update the program from the Web). If you have anti-viral software, installation monitoring software or any Real players, please temporarily disable them while you are re-installing the program.
Legacy may become corrupted if the program was open when re-installing, making it able to open a family file. Close Legacy before installing or updating. In a few rare instances these steps may not work. If this happens then please download and install the following two service packs from Microsoft:
All Windows versions: http://www.microsoft.com/downloads/MDAC28 and...
For Computers That Are Running Windows 95, Windows 98, and Windows NT 4.0: http://support.microsoft.com/default.aspx?scid=kb;EN-US;282010#2 For Computers That Are Running Windows Me: http://support.microsoft.com/default.aspx?scid=kb;EN-US;282010#4 For Computers That Are Running Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;282010#3 For Computers That Are Running Microsoft Windows XP http://support.microsoft.com/default.aspx?scid=kb;EN-US;282010#5